Great Lakes Air is family owned and operated, and we are proud to call Buffalo, NY home. Our mission is to provide high-quality h eating & air conditioning (HVAC) and air purification services to the families and businesses of Western New York. We are committed to providing timely, transparent, and efficient service performed by our expert, reputable team of technicians. We are a small, family owned and operated company and we treat our employees and our customers as if they are part of our family . Our customers (residential or commercial) are never just a number ; they are always treated with respect. We know our customers and we make it our priority to know their systems, specifications and project needs . We communicate with and have a level of responsiveness to our customers that far exceeds others in the marketplace.